miércoles, 26 de agosto de 2015

BPM Success Story: Warringah Council makes business process improvement a priority

Enabling knowledge management and business continuity
Warringah Council administers about 149 square km's on Sydney’s northern beaches. Like many organisations their processes were documented using solutions like Microsoft Visio they but found it too complex and people weren’t engaging or supporting their process improvement efforts. 
"The biggest improvement has been the speed at which we are able to mobilise continuous improvement"  Asiri Senaratne, Warringah City Council
Watch the video to learn how Warringah City Council gained stakeholder support to put business continuity and knowledge management at the forefront.



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