Se acaba de presentar el libro Passports to Success in BPM Real World, Theory and Applications editado por Future Strategies, Inc. El libro recoge artículos muy interesantes e instructivos escritos por gurús BPM como Keith
Swenson, Peter Schooff, Nathaniel Palmer, Charles Farina, Lloyd Dugan, Frank F.
Kowalkowski, Prof. Mark von Rosing, Maria Hove, Henrik von Scheel. Además incluye los casos de los ganadores de los prestigiosos premios "2014 WfMC Global Awards for Excellence in Business Process Management and Workflow".
He tenido la oportunidad de escribir unos de los capítulos:
BPM empowers the Digital Enterprise
Pedro Robledo, BPMteca.com, Spain
The Digital Economy, globalization, social and environmental
problems, natural disasters, the threat of terrorism, migration
waves... are conditioning companies to make urgent situation analysis
exercises and strategic processes to be competitive and to maintain
their companies with solvency. Aspects such as delinquency management,
debt control, control margins, risk management... are highly relevant
and priority processes.
Pedro Robledo reviews disruptive technologies arising from SMACT - Social, Mobile, Analytics, Cloud, Things - and details how organizations with a management approach should document, automate, analyze and monitor business processes, but not in terms of functions (marketing, sales, production, customer service...) but in terms of processes from start to finish and across all functional boundaries; understanding business processes as a sequence of activities to support the strategy, analyze operational effectiveness and facilitating the establishment of performance measures for continuous improvement.
Pedro Robledo reviews disruptive technologies arising from SMACT - Social, Mobile, Analytics, Cloud, Things - and details how organizations with a management approach should document, automate, analyze and monitor business processes, but not in terms of functions (marketing, sales, production, customer service...) but in terms of processes from start to finish and across all functional boundaries; understanding business processes as a sequence of activities to support the strategy, analyze operational effectiveness and facilitating the establishment of performance measures for continuous improvement.
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