domingo, 14 de mayo de 2017

BPM CASE: Quito Fire Department optimizes its administrative activities and improve citizen service




The Metropolitan District of Quito Fire Department is an institution with 73 years of dedication to providing high-quality, effective and innovative services in fire prevention, emergency care and educational management, with qualified, motivated and committed personnel supported by integrated technological solutions. The AuraPortal Helium iBPMS software implementation empowers Quito Fire Department to optimize their administrative activities and greatly improve the Service they provide to the citizens of Quito.

Results:


  •       Reduction of time taken to complete procedures 50%
  •       Reduced travel requirements 85%
  •       Optimization of administrative activities 100%
  •       Drastic reduction of paperwork 70%





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