APQC's Process Classification Framework®(PCF) is the most used process framework in the world. This framework is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry.Now, they have announced the release of version 7.0.0.
- A new category just for services and split it out from the previous manufacturing centric supply chain category.
- This release now benefits from the development of each of the industry frameworks.
- All of the process elements have been defined.
If you'd like to learn more about these changes, take a look at the last blog of John Tesmer, Director of Open Standards Benchmarking at APQC, Long Awaited PCF Updates Have Arrived, or the recent blog post of Jeff Varney, Senior Advisor, Process & Performance Management Practice Lead at APQC, Giving Services their Proper Place in the PCF.