Máster Universitario en Dirección de Procesos Estratégicos

Máster Universitario en BPM para la Transformación Digital

Mostrando entradas con la etiqueta Case Study. Mostrar todas las entradas
Mostrando entradas con la etiqueta Case Study. Mostrar todas las entradas

jueves, 17 de mayo de 2018

BPM CASE: Orion Registrar cut Business Process times by 2 hours with K2 BPM

Orion Registrar Inc. provides auditing and certification services for companies within a variety of industries. They are experts in a number of industry standards, including: Aerospace, Medical, Telecom, Health and Safety, Environmental Management, Recycling, Sustainability, Energy Management and IT Service Management.

SOLUTIONS BUILT WITH K2
  • Financial Processes
  • Regulation and Compliance

CHALLENGE
Orion Registrar wanted to update Microsoft Access database, an unreliable CMS platform for document storage, as  they were losing time and productivity. So they looked for a  a BPM solution that would be flexible, scalable, easy to update, and could be supported for years tocome. Key to the new system would be visibility for their clients into the auditing and certification process and facilitating better communication by enabling users to work with their documents and data all in one place.


SOLUTION
Orion Registrar worked with Statêra, a leading business and technology consulting firm, to implement an innovative K2 and SharePoint solution to run their business.

SOME RESULTS
  • Workflows are tracked online in real time with no manual input required.
  • 66% time saved on audit tasks 
  • 15% resource cost savings
  • Reporting is simplified, with a reduction to less than 20 reports from the previous 200.
  • Increased process compliance with auditing and certification procedures by eliminating errors and manual tracking.
  • Reduced workload, allowing staff to use system populated audit templates to save valuable time.
  • Enhanced customer satisfaction with the ability to provide immediate access to past certificates, agreements and documentation to more than 2,000 customers.
  



martes, 15 de mayo de 2018

CASE BPM: Process Improvement with FlowForma BPM. The A14 Cambridge to Huntingdon Improvement Scheme

The A14 Cambridge to Huntingdon Improvement Scheme is the largest road construction project in the United Kingdom - a £1.5bn joint venture between Costain, Skanska and Balfour Beatty. From the outset, the project faced logistical challenges around business processes, documents inevitably getting lost and mistakes being made. They were  looking for an  automated workflow solution that could remove the dependency on paper-based processes and give the joint venture project the single source of truth he was looking for. 

This case study explains how the no-code FlowForma BPM tool helped this joint venture transform manual, paper-intensive and time-consuming processes into efficient and transparent workflows, without any coding. 

Processes:
• Permission to Dig
• Site Visit Request
• Joiners and Leavers
• Labour Request
• Material Requisition
• IT Project Requests

Pain Points:
• Manual processes
• Excessive paperwork
• Distributed workforce
• Poor governance

Benefits:
• Faster processes save days by automating processes and cutting down on paperwork
• Familiar interface and excellent value
• Integrated data for better reporting
• Increased efficiency  amd Better governance (with accurate audit trail of everything that 
happened)
• Accessible over mobile
• Single source of truth for all data

About FlowForma
FlowForma, a provider of Business Process  Management (BPM) tools for Microsoft Office 365 has  an innovative approach to developing BPM products that empower users to get work done, smarter and faster, on the familiar SharePoint platform, without any coding.

MORE INFORMATION: https://bit.ly/2L3J9ZR  

domingo, 2 de julio de 2017

2017 Finalists Announced in WfMC Global Awards for Excellence in Case Management


The Workflow Management Coalition (WfMC) is pleased to announce the finalists for the 2017 Global Awards for Excellence in Case Management. 

Sponsored by WfMC and supported by BPM.com and Future Strategies Inc., these prestigious awards recognize user organizations worldwide that have demonstrably excelled in implementing innovative solutions.

Award winners will be announced at a special online live webinar on Wednesday, July 19, 2017. REGISTRATION HERE

The WfMC Global Awards for Case Management recognizes and focuses upon successful use cases within Adaptive Case Management. Case Management represents an adaptive approach to supporting knowledge workers in today's leading edge organizations. ACM provides secure, social collaboration to create and adapt goal-oriented activities that enable informed decision-making using federated business data and content.

The 2017 finalists (in alphabetical order) across all categories are:
  • Blueprint Genetics nominated by Elinar Oy Ltd, an IBM Business Partner 
  • Defense Industrial Base (DIB) nominated by CANDA Solutions, LLC
  • Law Society of Singapore nominated by Newgen Software Technologies Limited
  • Lumegent nominated by EmergeAdapt 
  • National Bank of Kenya nominated by National Bank of Kenya
  • New York State Information Technology Services, US nominated by NY State, USA
  • PowerSouth Energy Cooperative nominated by enChoice, Inc., an IBM Business Partner 
  • University of Northern Colorado nominated by Hyland
  • University of Notre Dame nominated by Hyland
  • WellCare Health Plans, Inc. nominated by ISIS Papyrus America, Inc.

WfMC Chairman and founder of the ACM Awards program, Keith Swenson commented on the strength of the entries, “The current entries demonstrate that the industry has moved beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support them.” said Swenson. “In domains where thinking matters, the case studies show that there are real business cases, with meaningful benefits and returns on investment.”

More details on case study requirements and the finalists can be found online at www.adaptivecasemanagement.org. Finalists receive additional recognition by having their case studies published in the 2018 edition in the ACM Excellence Series by Future Strategies Inc.
The Workflow Management Coalition (WfMC) and BPM.com jointly sponsor the annual Global Awards for Excellence in Case Management. The Awards program is managed by Future Strategies Inc.

martes, 30 de mayo de 2017

New Zealand Couriers delivers Reliability with BPM



The implementation of  Promapp  BPM allows the New Zealand’s leading courier company to share easily their processes with customers and business partners, identify and meet compliance requirements with key legislation and identify complex processes to facilitate better understanding and implementation.

Promapp has been a key enabler in the documentation, sharing and continuous improvement of their processes for the benefit of their customers, people, partners and suppliers.

New Zealand Couriers has more than 500 processes in Promapp and there have been more than 90,000 process views since they began their Promapp journey.

Watch the Video Case Study to learn more about New Zealand Courier’s process improvement journey.



jueves, 13 de abril de 2017

BPM CASE: ARRAM CONSULTORES achieves process optimization and the highest possible level of automation with BPM



ARRAM CONSULTORES develops Engineering and Architecture projects and provides consultancy services and R+D+i. And it has implemented the AuraPortal Business Process Management Platform, achieving process optimization and the highest possible level of automation.

With the implementation of the AuraPortal management platform, ARRAM Consultores has succeeded in significantly improving internal management, which results in an immediate improvement in the services offered to customers and in general company results.
Here are just some of the achieved results, which have produced measurable improvements:

  •  Improvement in the Quality Systems 53%
  • Time reduction in data collection 76%
  • Efficiency improvement 55%



About ARRAM Consultores:  
SPAIN

domingo, 10 de abril de 2016

Internet of Things & BPM case study: Polish hospice connected telemedicine devices

As you know IoT is a great opportunity for BPM, as any sensor will send an event to start an automated process that it should be executed by BPM engine. PNMsoft provides a fascinating IoT and BPM case study, they review how a major Polish hospice connected telemedicine devices to an intelligent BPM software to transform patient care, made by Amedar Consulting Group. 

Get the case study

miércoles, 14 de octubre de 2015

Titan Cloud Software introduces BPM to the retail petroleum industry

Titan Cloud Software announced its newest cloud technology advancements on display at NACS this year to help petroleum retailers gain greater efficiencies, including Business Process Management (BPM). Titan introduces BPM to the retail petroleum industry. Used by Fortune 50-ranking companies for many years, BPM replaces manual workflow and paperwork with customizable, automated processes. Day-to-day challenges faced by operators, such as ATG priority alarm management, can now be modeled, automated, and integrated into the business for an immediate return on investment.

jueves, 17 de septiembre de 2015

Progress Gains Significant Momentum in Public Sector with BRMS, Driving Increased Efficiency for Government Agencies in 25+ States



Progress has announced significant momentum in the public sector's use of Progress® Corticon® Business Rules Management System (BRMS), bolstered by several new state agency contract signings and the recent release of Corticon BRMS 5.5. The increase in activity comes as numerous government agencies already leveraging the Progress Corticon solution are seeing rapid returns on investment and significant hikes in productivity. The announcement was made at the ISM Conference, held at the Pennsylvania Convention Center, Philadelphia, August 30-September 2. 

Many industries rely on complex business rules to run their businesses. These include verticals such as government, healthcare, insurance, real estate, financial services and others that are governed by complex-and constantly changing-policies and regulations. Existing processes, whether manual or automated, can no longer keep up with this rate of change. For example, the Affordable Care Act forced modernization of supporting software applications, as well as brand new systems, to conform with mandated changes to healthcare eligibility and administration. Rather than modify existing systems, most states determined that it would be more cost effective to rewrite the systems using modern business rules engines to guard against ongoing regulatory changes. More than half of U.S. states chose Progress Corticon and have achieved tremendous success improving productivity, assuring compliance with regulation, and delivering better citizen service. 

"In the past year, we have made significant investments in our core Corticon solution—a business rules engine that empowers users to make millions of decisions every day by managing them promptly and efficiently through automation," said Dr. Mark Allen, Vice President, Decision Analytics at Progress. "Corticon BRMS has been embraced by the U.S. government to manage processes such as eligibility determination and benefits administration. Corticon BRMS can help organizations perform at their best, especially in highly regulated industries such as government, healthcare and financial services." 

With the recent Corticon 5.5 "Rules without Limits" release, rule authors can build, develop, test and deploy rules in their platform of choice-Java or .NET. In addition to cross-platform support, other key new features in the Corticon 5.5 solution, such as rule flow branching, adaptive and reusable rule flows, improved thread pooling and high-performance logging, firmly position Corticon BRMS as the industry's leading business rule engine. 

Progress, a long-time provider of BRMS to government clients, has implemented projects with the following state agencies, among many others:
  • State of Oregon Health Authority: Using Corticon BRMS, the State of Oregon will be able to create and modify rules quickly, ensuring it is up to date with the latest eligibility requirements. The solution provides a record of what rules are in affect at any given time, and ensures eligible citizens receive the benefits to which they are entitled, all while reducing risk and fraud.
  • Texas Teachers Retirement System (TTRS): As part of its Enterprise Modernization Program, TTRS chose Corticon BRMS to ensure that as staff retire and institutional knowledge disappears, business users are still able to provide a high level of service for its members and benefits recipients.
  • The Commonwealth of Pennsylvania Department of Human Services: Using the Corticon solution, the Commonwealth of Pennsylvania Department of Human Services has modernized existing systems, moving the hard-coded rules into the flexible Corticon BRMS, and used Corticon BRMS to automate previously manual processes.
"We chose Progress Corticon BRMS over alternative solutions because it was much easier to create and modify rules," said James Weaver, Deputy Chief Information Officer, Public Welfare, Insurance and Aging, Commonwealth of Pennsylvania. "The system enables users to use formats and terms that are understandable to non-IT users, so even business analysts can translate policy into rules easily, on their own."