Everest Group has published (8 of August of 2023) the report "Task Mining Products PEAK Matrix® Assessment 2023" where Everest assesses task mining technology vendors according to their market impact, vision and capabilities. Among the evaluated factors are value delivered, innovation, software performance, and others.
Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies. With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. Technology providers are continuously evolving, enhancing their product capabilities, features, and functionalities. To achieve success, enterprises must diligently select the right-fit task mining technology providers that suit their needs.
In this report, Everest examines 19 task mining technology providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.