REPORT: The Forrester Wave™: Process Intelligence Software, Q3 2023

Forrester has published "Forrester Wave™ on Process Intelligence Software, Q3 2023" on 1st of August of 2023. Author: Bernhard Schaffrik, with Glenn O'Donnell, Renee Taylor-Huot, Min Say, Rachel Birrell 

DEFINITION

Forrester defines process intelligence software as: "Software products that provide analytics about an organization’s processes that are operated by humans as well as implemented in IT systems. Process analytics is mainly (but not wholly) based on task and process mining capabilities. Process intelligence software helps users decide how to improve process performance".

RESEARCH

In their 28-criterion evaluation of process intelligence software vendors, Forrester has identified the most significant ones (14) and researched, analyzed, and scored them.The evaluation criteria is grouped into three high-level categories: Current offering, Strategy and  Market presence.  

DOWNLOAD REPORT

Download the complimentary copy from iGrafx: https://www.igrafx.com/leader-in-the-forrester-wave-process-intelligence/

METHODOLOGY
The Forrester Wave evaluation highlights Leaders, Strong Performers, Contenders, and Challengers. It’s an assessment of the top vendors in the market; it doesn’t represent the entire vendor landscape.   A Forrester Wave is a guide for buyers considering their purchasing options in a technology marketplace. To offer an equitable process for all participants, Forrester follows The Forrester Wave™ Methodology Guide to evaluate participating vendors.