Máster Universitario en Dirección de Procesos Estratégicos

Máster Universitario en BPM para la Transformación Digital

jueves, 31 de agosto de 2023

REPORT: Everest Group "Task Mining Products PEAK Matrix® Assessment 2023"

Everest Group has published (8 of August of 2023) the report "Task Mining Products PEAK Matrix® Assessment 2023" where Everest assesses task mining technology vendors according to their market impact, vision and capabilities. Among the evaluated factors are value delivered, innovation, software performance, and others.

Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies. With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. Technology providers are continuously evolving, enhancing their product capabilities, features, and functionalities. To achieve success, enterprises must diligently select the right-fit task mining technology providers that suit their needs.

In this report, Everest examines 19 task mining technology providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings.   




 
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miércoles, 30 de agosto de 2023

REPORT: The Forrester Wave™: Process Intelligence Software, Q3 2023

Forrester has published "Forrester Wave™ on Process Intelligence Software, Q3 2023" on 1st of August of 2023. Author: Bernhard Schaffrik, with Glenn O'Donnell, Renee Taylor-Huot, Min Say, Rachel Birrell 

DEFINITION

Forrester defines process intelligence software as: "Software products that provide analytics about an organization’s processes that are operated by humans as well as implemented in IT systems. Process analytics is mainly (but not wholly) based on task and process mining capabilities. Process intelligence software helps users decide how to improve process performance".

RESEARCH

In their 28-criterion evaluation of process intelligence software vendors, Forrester has identified the most significant ones (14) and researched, analyzed, and scored them.The evaluation criteria is grouped into three high-level categories: Current offering, Strategy and  Market presence.  


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METHODOLOGY
The Forrester Wave evaluation highlights Leaders, Strong Performers, Contenders, and Challengers. It’s an assessment of the top vendors in the market; it doesn’t represent the entire vendor landscape.   A Forrester Wave is a guide for buyers considering their purchasing options in a technology marketplace. To offer an equitable process for all participants, Forrester follows The Forrester Wave™ Methodology Guide to evaluate participating vendors.