New BOOK: Best Practices for Knowledge Workers Innovation in Adaptive Case Management. Discount 25% until June 25

Launch date: June 27 at BPM and Case Management event in Washington DC.  Pre-launch orders accepted until June 25 at special launch 25% discount.   Use discount code WDC. Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn't replace human decision-making but extends thereach of the knowledge worker; making IoT data actionable.  LEARN MORE